PRIVACY NOTICE

orovstech digital | Build. Connect. Grow.

1. Who we are

orovstech digital is the trading name of Ebrahim Omer, a sole trader based in UK /Manchester. We provide website design and development, graphic design and branding, SEO and online visibility, social media and digital marketing, and digital solutions/technology support.

Contact: [email protected] | Website: https://orovstech.co.uk

For privacy questions or requests, contact us at [email protected].

2. What personal information we collect

Depending on how you interact with us, we may collect:

• Contact and identity details, such as your name, organisation, email address, telephone number and correspondence address.

• Enquiry and project information, including messages, quotations, contracts, feedback, files and instructions you provide.

• Billing and transaction records needed to manage invoices, payments, refunds and accounting. We do not ask you to send payment-card security details by email.

• Technical information about visits to our website, such as IP address, device/browser information and website activity, but only where this is collected by the hosting, security, analytics or other tools we actually use.

• Marketing preferences and records of consent or objections, if we send marketing communications.

3. Where information comes from

We usually collect information directly from you when you contact us, request a quote, become a client, sign an agreement or use our website. We may also receive information from someone acting for your organisation, or from service providers and public sources where appropriate. Edit this section to reflect your actual practices.

4. Why we use information and our lawful bases

We will use personal information only for purposes we have identified and where a lawful basis applies. Depending on the circumstances, these may include:

• Responding to enquiries and preparing quotations — steps taken at your request before entering a contract, or legitimate interests where appropriate.

• Delivering agreed services, communicating about a project and managing the client relationship — performance of a contract.

• Maintaining invoices, tax records and other required business records — compliance with legal obligations.

• Protecting our systems, preventing misuse and handling disputes — legitimate interests, where these are not overridden by your rights.

• Sending direct marketing — only where permitted by applicable marketing and privacy rules; where consent is required, we will ask for it and provide a way to opt out.

The lawful basis used for a particular activity depends on the context. We will update this notice if our purposes or processing change.

5. Who we share information with

We may share relevant information with service providers who help us operate the business, such as business email and file storage, website hosting and security, payment providers, accounting tools, analytics providers or professional advisers.

We may disclose information where required by law, to establish or defend legal claims, or as part of a genuine business transfer. We do not sell personal information.

Third-party providers may process information in other countries. Before launch, identify the providers you use, check their data-protection terms and document any required safeguards for international transfers.

6. How long we keep information

We keep personal information only for as long as needed for the purposes described above, including legal, accounting, reporting and dispute-resolution requirements. Retention periods vary by record type. Before publishing, add your actual retention periods or criteria, for example for unsuccessful enquiries, client project files, invoices and marketing preferences, and securely delete or anonymise information when no longer needed.

7. How we protect information

We use reasonable technical and organisational measures to protect information, such as limiting access, using account security controls and keeping business records appropriately. No online transmission or storage system can be guaranteed completely secure. Describe the safeguards you actually use and avoid claiming controls that are not in place.

8. Your data-protection rights

Depending on the circumstances, you may have rights to access your personal information, correct it, request deletion or restriction, object to certain processing, receive information in a portable format, or withdraw consent where processing relies on consent. These rights are not absolute and may be subject to legal conditions.

To make a request, email [email protected]. You also have the right to complain to the UK Information Commissioner's Office (ICO): https://ico.org.uk/make-a-complaint/.

9. Cookies and similar technologies

Our website may use strictly necessary technologies to provide core functionality and security. If we use analytics, advertising pixels, embedded media or other non-essential cookies/storage technologies, we will explain what they do and obtain consent where required before activating them. Privacy notice alone is not a substitute for a compliant cookie choice mechanism.

10. Marketing messages

We may send service-related messages needed to respond to an enquiry or manage a project. We will send promotional emails or messages only where permitted by applicable law. You can opt out of marketing at any time by using the unsubscribe method provided or emailing [email protected].

11. Links to other websites

Our website may link to third-party websites or services. Their privacy practices are controlled by their own providers, so please review their notices when you visit them.

12. Changes to this notice

We may update this notice when our services, tools or legal requirements change. The latest version will be published on our website with its effective date.

Last updated: 27/10/2026.

orovstech digital • Build. Connect. Grow.